Shipping Policy

Effective Date: August 12, 2026

At JUST BETTER, we are committed to ensuring your fitness products are delivered safely, securely, and on time.

Order Processing

Orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Delivery times may vary depending on your location and the shipping method selected at checkout. Estimated delivery times will be provided during checkout.

Please note that delivery may take longer during holidays, promotional periods, or due to circumstances beyond our control.

Shipping Fees

Shipping costs are calculated based on your delivery location, order size, and available shipping method. The applicable shipping fee will be displayed at checkout before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information when available. You can use this information to monitor your delivery.

Incorrect Delivery Information

Customers are responsible for providing accurate and complete delivery information. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Damaged or Missing Orders

If your order arrives damaged or is missing items, please contact us as soon as possible with your order details and photos of the package or damaged product. We will review the issue and assist you accordingly.

Delayed Deliveries

While we work with reliable shipping partners, delivery delays may occasionally occur due to weather, customs, carrier issues, or other circumstances beyond our control.

Contact Us

For questions regarding shipping or your order, please contact our customer support team through the contact information provided on our website.

Thank you for choosing JUST BETTER for your fitness journey.